Brad & Dills — Staff Feedback

Staff Feedback Form

Complete this form during or after your conversation with the staff member. Score each area 1–5 and use the notes boxes to capture exactly what they said.

📝 Manager guidance: Sit with the staff member and fill this in together as you talk through each section. The score reflects their overall sentiment; the notes capture their actual words. Be as specific as possible — this feeds directly into the dashboard.

Staff Member Name

Site

Date of Session

Conducted by

Their Role & Brad & Dills Section 1

What do they like about working at Brad & Dills?

Their response

Overall score

What don't they like, or what would they change about Brad & Dills?

Their response

Overall score (satisfaction with B&D)

How satisfied are they in their current role?

Their response

Score (1 = very unhappy, 5 = very happy)

Do they feel supported by management? What would help them feel more supported?

Their response

Score (management support)

How well does management communicate with the team — updates, changes, expectations, feedback?

Clarity, frequency and consistency of communication from leadership and between sites.

Their response

Score (1 = poor, 5 = excellent)

Do they have the tools and training needed to do their job well?

Their response

Score (1 = not at all, 5 = fully equipped)

How likely are they to still be working at Brad & Dills in 12 months?

Their response / reasoning

Score (1 = unlikely, 5 = definitely)

Their Team Section 2

What do they like about their team?

Their response

Score (teamwork quality)

What don't they like about their team, or what holds the team back?

Their response

Is workload distributed fairly across the team?

Their response

Score (1 = very unfair, 5 = very fair)

Are there any team members not pulling their weight or not meeting standards?

They may name individuals or describe behaviour — record what they say accurately.

Their response (names / behaviours)

Severity score (1 = no issue, 5 = serious problem)

Is there anyone in the team who consistently goes above and beyond?

Their response

How positive is the atmosphere at the site day to day?

Their response

Score (1 = toxic, 5 = great)

Operations & Standards Section 3

How consistently are food and drink standards maintained at the site?

Their response

Score

How well does the site handle busy periods?

Their response

Score (1 = falls apart, 5 = handles it well)

How clean and well-maintained is the site kept?

Their response

Score

How do they rate the overall customer experience at their site?

Their response

Score

Open Questions Section 4

Have they witnessed any behaviour management should be aware of?

e.g. attitude issues, reliability problems, treatment of colleagues or customers

Is there anything they'd like to say to management that they haven't been able to before?

Any other notes or observations from this session?

Your own observations as the person conducting the session

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Staff Feedback Form

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